I lead innovative strategies to help stakeholders better understand all aspects of a program – from a learner’s initial delight in their experience, to their behavior change and its impact on the organization.
Innovation in Evaluation: Value Creation Stories, Impact & ROI

wenger et al 2002
I lead a team of instructional design experts developing innovative evaluation methods. Currently, we are working on a blended approach leveraging Wenger’s value creation stories model, Kirkpatrick evaluation levels, and Phillips ROI methodology.
Qualitative and Quantitative Data Collection – Telling a Program’s Impact Story

I develop comprehensive evaluation strategies that include both qualitative and quantitative data collection. Data are analyzed to tell the story of a program’s impact, and include the influence of any related interventions in a solution set.