I’m glad you’re here!
I lead strategic initiatives to elevate employee and customer engagement, productive teams, and strategic partnerships. Integrating change management, systems thinking, human-centered design and instructional design, I drive organizational success and foster innovative ways to evaluate programs, demonstrating positive ROI for organizations and sustainable results for customers.
A U.S. Army Veteran, I bring a mission-driven approach to my work. Doctoral-level academic preparation and over 15 years of experience have provided a foundation to deepen my practice, expertise, and leadership experience.
I follow Dr. Brené Brown’s research on whole-hearted living and practice gratitude daily.
I’d love to chat – please reach out!
Instructional Design
I blend human-centered design principles into every step of the instructional design process, to ensure both organizational and learner needs are met.
Human-Centered Design
I incorporate principles, models, and best practices from human-centered design (HCD), human performance improvement, and change management in every project.
Program Evaluation
Programs that change behavior result in measurable impact and ROI. I blend qualitative data collection with quantitative data to tell a comprehensive story about a program’s effectiveness.
Leadership Philosophy
I’m guided by empathy as a leader. I want to understand who my team members are as humans, so I can meet their needs. We embark on a mission together, celebrating successes, collaborating through challenges, and holding one another accountable for our words and actions.
Reading List
Many books and authors inspire me. Here are a few that guide my way.